Failure Analysis Training Classes

Let our years of experience improving service operations work for you by teaching your people the skills needed to achieve service excellence. With training from our company, you’ll learn more than just root cause failure analysis. Our training includes technical management skills, customer interaction skills, real life customer role-playing scenarios, parts reuse and salvage, SOS interpretation & much more.

  • Get to the root cause of the problem fast!

  • Reduce equipment downtime.

  • Eliminate expensive repeat failures.

  • Accurately diagnose worn parts and replace only what’s needed.

  • Improves customer satisfaction and trust.

  • Sets a strong technical foundation for managers, leads, technicians and technical support staff.

  • Instills service focus that keeps your customers satisfied and coming back.

Course Descriptions

Our courses give your technicians and service-related employees the necessary education and skills they need to excel in their jobs. Hugely beneficial in advancing your employees and your company by learning valuable inspection skills and knowledge that can help prevent repeat failures, reduce callouts, improve communications and strengthen customer relationships. Teaching your people to manage repairs more efficiently while performing durable and lasting repairs saves your company a lot of money. We understand what loss of mechanical availability, downtime and what loss of production costs can total. Whether we’re talking about a 2Mmcf recip.compressor, a 350T Mining truck, or your customers downed excavator that should be loading trucks all week. Downtime and excessive callouts are expensive. It is a proven fact that the higher performing a service department is, the happier the customers, and employees are, resulting in improved relationships, more business and employee retention.

We’d love to send the Level 1 and Level 2 Course Outlines! Simply use the form below to have them sent to your email.*

*Upon entering your email, you’ll receive two emails. The first is to confirm your email address and permission to receive emails. The second will include the course descriptions.

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Onsite Classes

We bring our World Class program to your door saving you considerable expense on air travel, lodging, and rental cars.

On-site training saves you money because you don’t travel, pay for hotels, rental cars, or other expenses. Our program comes to you. All you provide is a large room about 30’x50′ with tables and chairs. We provide all equipment including white boards, inspection equipment, lab iron, handouts, and course completion materials. Students will participate in classes including many hands on labs, with a final exam on the last day. Classes run from Monday through Thursday. Classes range from 3 to 4 days and provide field training that you typically have to travel for. Students learn in one week what it takes 15-20 years to acquire thru OJT and tribal knowledge. Students learn to accurately diagnose component failures and worn parts reducing repeat failures and unnecessary parts replacement expense on diesel and natural gas engines, gas compressors, powertrain components, and hydraulic system components.
What really sets FAS, Inc. apart is our ability to effectively teach communication methods and problem solving skills while tying them both to providing world class customer service. Click a course below to learn more about each.

Schedule a Class for Your Facility

Training Calendar

Due to a large number of bookings for 2023, we are no longer scheduling classes for the remainder of the year. We are taking bookings on a first come first serve basis for 2024. Please see our availability calendar below.

Thank you for your understanding. The FAS Team

Schedule a Class for Your Facility

Open Enrollment Classes

Due to the pent-up demand for quality training, seats are filling up fast. Don’t miss out. Failure Analysis Open Enrollment classes are back. For 2024 FAS is offering our Failure Analysis Level One and Level Two courses in several locations across America. Canonsburg, PA and Colorado Springs, CO. Dates and details below. Give a call or use the form below for more information.

We have also added General Overhaul Skills to our curriculum. Contact us today for more information.

Download the Open Enrollment Flyer

2024 Open Enrollment Class in Pittsburg, PA – May 13-16, 2024

We are currently taking signups for this Open Enrollment class. Click register to secure your spot.


2024 Open Enrollment Class in Colorado Springs, CO on July 29 – August 1, 2024

We are currently taking signups for this Open Enrollment class. Click register to secure your spot.


2024 Open Enrollment Class in Colorado Springs, CO on October 8 -11, 2024

We are currently taking signups for this Open Enrollment class. Click register to secure your spot.


“This is as good as it gets. You will learn. I’ve been to many manufacturer classes and nothing compares. Highest level of professionalism you will see in this industry. Highly recommend!”

Jacob O. via Facebook

“I really enjoyed taking this training! It was both enlightening and challenging! I learned a lot and it was a lot of fun as well! Jim really knows his stuff. The hands on experience with the labs along with learning what road signs to look will undoubtedly prove most useful!”

Edwin C. via Facebook

“The class was excellent. The course material was very informative and there were many real world examples of failures. The hands on experiences were a great way to apply the knowledge learned in the course material. This class is a must have for anyone in the construction and mining industry.”

James P. Senior Quality Engineer

“The most informative class I have ever been in. Absolutely a must have for the heavy equipment industry.”

Troy N. Technician, Gregory Poole Cat