Equipment Dealerships

Our root cause analysis training is a must for dealer service managers, foreman, technical support, warranty admins, and technicians. Prevent repeat failures which cause customer dissatisfaction, excessive downtime, and high repair expense. Prevent your techs from just replacing parts because they thought it was needed. Make your service department much more efficient by reducing rework, increasing job satisfaction and morale among employees, increased employee motivation, increased efficiencies in processes and improved warranty recovery, all resulting in financial gain, customer satisfaction and increased market share.

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“This is as good as it gets. You will learn. I’ve been to many manufacturer classes and nothing compares. Highest level of professionalism you will see in this industry. Highly recommend!”

Jacob O. via Facebook

“I really enjoyed taking this training! It was both enlightening and challenging! I learned a lot and it was a lot of fun as well! Jim really knows his stuff. The hands on experience with the labs along with learning what road signs to look will undoubtedly prove most useful!”

Edwin C. via Facebook

“The class was excellent. The course material was very informative and there were many real world examples of failures. The hands on experiences were a great way to apply the knowledge learned in the course material. This class is a must have for anyone in the construction and mining industry.”

James P. Senior Quality Engineer

“The most informative class I have ever been in. Absolutely a must have for the heavy equipment industry.”

Troy N. Technician, Gregory Poole Cat