Our root cause analysis training is an excellent tool for your engineers, service representatives, technical support staff and warranty administrators. This training helps them to understand the importance of fact gathering when it comes to product and customer problems. Avoid repeat failures and create factory campaigns faster to keep your customers satisfied while increasing market share. Our instructors have decades of relevant industry experience dealing with all types of component failures working in multiple industries including heavy/industrial equipment, agriculture, rotating machinery, reciprocating compressors, construction, mining, engines and more.

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“This is as good as it gets. You will learn. I’ve been to many manufacturer classes and nothing compares. Highest level of professionalism you will see in this industry. Highly recommend!”

Jacob O. via Facebook

“I really enjoyed taking this training! It was both enlightening and challenging! I learned a lot and it was a lot of fun as well! Jim really knows his stuff. The hands on experience with the labs along with learning what road signs to look will undoubtedly prove most useful!”

Edwin C. via Facebook

“The class was excellent. The course material was very informative and there were many real world examples of failures. The hands on experiences were a great way to apply the knowledge learned in the course material. This class is a must have for anyone in the construction and mining industry.”

James P. Senior Quality Engineer

“The most informative class I have ever been in. Absolutely a must have for the heavy equipment industry.”

Troy N. Technician, Gregory Poole Cat